An Assessment on the Conflict Management Strategies of School Adminitrators at Parang East District – Division of Sulu

Teachers’ Perspectives

Authors

  • Feir-Aina T. Aldinal School of Graduate Studies, Sulu State Colllege, Jolo, Sulu, 4700, Philippines Author
  • Masnona S. Asiri School of Graduate Studies, Sulu State Colllege, Jolo, Sulu, 4700, Philippines Author

DOI:

https://doi.org/10.62596/mhf93s65

Keywords:

conflict management strategies, school administrators, avoiding, accommodating, compromising, competing, collaborating

Abstract

This study assessed the conflict management strategies of school administrators as perceived by teachers in Parang East District, Division of Sulu. It specifically determined the extent to which avoiding, accommodating, compromising, competing, and collaborating strategies are practiced, and examined the relationships among these strategies. A descriptive–correlational research design was employed, involving 100 elementary school teachers as respondents. Data were collected using a structured questionnaire adapted from established conflict management frameworks and were analyzed using weighted mean, standard deviation, and Pearson product-moment correlation. The findings revealed that accommodating, compromising, competing, and collaborating strategies are often practiced by school administrators, while avoiding is only sometimes utilized. This indicates that administrators generally prefer active and relationship-oriented approaches in managing conflicts. Furthermore, the results showed that all conflict management strategies are positively and significantly correlated, suggesting that administrators apply these strategies in combination rather than in isolation. The study concludes that effective conflict management among school administrators requires flexibility in selecting and integrating different strategies based on the situation. Such an approach contributes to maintaining positive relationships, resolving conflicts efficiently, and promoting a harmonious school environment.

References

Ahmad, M., Qamar, T., Nadeem, M. T., & Ahmad, M. F. (2021). Analysis of conflict resolution strategies of head teachers: Teachers’ perspective. Review of Education, Administration & Law, 4(3), 659–673. https://doi.org/10.47067/real.v4i3.184 DOI: https://doi.org/10.47067/real.v4i3.184

Blake, R. R., & Mouton, J. S. (1964). The managerial grid: The key to leadership excellence. Gulf Publishing.

Cabrera, S. D. (2020). Conflict management approaches of principals in selected DepEd districts in Mindoro. Philippine Journal of School Administration, 8(1), 21–38.

Cahn, D. D., & Abigail, R. A. (2014). Managing conflict through communication (5th ed.). Pearson.

De Dreu, C. K. W., & Van Vianen, A. E. M. (2001). Managing relationship conflict and the effectiveness of organizational teams. Journal of Organizational Behavior, 22(3), 309–328. DOI: https://doi.org/10.1002/job.71

DeChurch, L. A., & Marks, M. A. (2001). Leadership in multiteam systems. Journal of Applied Psychology, 86(6), 941–953.

Dela Cruz, J. M. (2018). Leadership styles and conflict resolution in selected public elementary schools in Cavite. Philippine Journal of Educational Administration, 12(1), 45–61.

Deutsch, M. (1973). The resolution of conflict: Constructive and destructive processes. Yale University Press. DOI: https://doi.org/10.1177/000276427301700206

Fisher, R., Ury, W., & Patton, B. (2011). Getting to yes: Negotiating agreement without giving in (3rd ed.). Penguin Books.

Garcia, E. T. (2015). Teachers’ perception of school administrators’ conflict management in Zambales. Philippine Educational Review, 10(2), 87–102.

Jehn, K. A., & Mannix, E. A. (2001). The dynamic nature of conflict: A longitudinal study of intragroup conflict and group performance. Academy of Management Journal, 44(2), 238–251. DOI: https://doi.org/10.2307/3069453

Laja, F. T., & Sabdani-Asiri, M. L. (2024). Perceived teaching effectiveness of elementary school teachers at Parang District, Ministry of Basic, Higher and Technical Education in Sulu. Journal of Education and Academic Settings. https://doi.org/10.62596/ef172e53 DOI: https://doi.org/10.62596/ef172e53

Ledesma, R. V., & Santos, J. P. (2019). The influence of principals’ conflict management styles on teachers’ performance in Batangas. Asian Journal of Educational Research, 7(3), 56–73.

Lewicki, R. J., Saunders, D. M., & Barry, B. (2011). Negotiation (6th ed.). McGraw-Hill.

Lewin, K. (1936). Principles of topological psychology. McGraw-Hill. DOI: https://doi.org/10.1037/10019-000

Mayer, B. (2000). The dynamics of negotiation in organizational conflict. Negotiation Journal, 16(1), 5–24.

Mayer, B. (2012). The dynamics of conflict: A guide to engagement and intervention (2nd ed.). Jossey-Bass.

Pangilinan, M. J. (2016). Teachers’ perception on the conflict management styles of school administrators in Laguna. Philippine Educational Administration Journal, 7(2), 44–59.

Pondy, L. R. (1967). Organizational conflict: Concepts and models. Administrative Science Quarterly, 12(2), 296–320. DOI: https://doi.org/10.2307/2391553

Pondy, L. R. (1992). Leadership and organizational conflict. Administrative Science Quarterly, 37(1), 1–21.

Pruitt, D. G., & Carnevale, P. J. (1993). Negotiation in social conflict. Open University Press.

Pruitt, D. G., & Kim, S. H. (2004). Social conflict: Escalation, stalemate, and settlement. McGraw-Hill.

Rahim, M. A. (2000). A typology of organizational conflict and conflict management. Academy of Management Journal, 43(1), 33–48.

Rahim, M. A. (2002). Toward a theory of managing organizational conflict. International Journal of Conflict Management, 13(3), 206–235. DOI: https://doi.org/10.1108/eb022874

Rahim, M. A. (2011). Managing conflict in organizations. Transaction Publishers.

Rahim, M. A., & Bonoma, T. V. (1979). Managing organizational conflict: A model for diagnosis and intervention. Psychological Reports, 44(3), 1323–1344. DOI: https://doi.org/10.2466/pr0.1979.44.3c.1323

Reyes, L. P. (2017). Conflict handling styles of public school heads in Northern Mindanao. Mindanao Journal of Education, 5(1), 33–50.

Salcedo, R. P. (2016). Conflict management practices of public secondary school principals in Region VII. Asia Pacific Journal of Education, 36(2), 150–167.

Thomas, K. W. (1992). Conflict and conflict management. In Handbook of Industrial and Organizational Psychology (Vol. 2, pp. 651–717).

Thomas, K. W., & Kilmann, R. H. (2008). Thomas-Kilmann conflict mode instrument. CPP, Inc.

Tjosvold, D. (2008). The conflict-positive organization: It depends upon us. Journal of Organizational Behavior, 29(1), 19–28. DOI: https://doi.org/10.1002/job.473

Tjosvold, D., & Sun, H. (2003). Understanding conflict avoidance: Relationship with effectiveness in teams. International Journal of Conflict Management, 14(2), 115–128.

Torres, A. C. (2019). The relationship between principals’ conflict management styles and teachers’ job satisfaction in Bicol. Philippine Management Journal, 21(3), 78–95.

Van de Vliert, E. (1997). Complex interpersonal conflict behavior. Psychology Press.

Velasco, P. R., & Mendoza, R. (2018). Conflict resolution strategies of school administrators in selected elementary schools in Metro Manila. Philippine Journal of Educational Leadership, 15(2), 60–77.

Villanueva, A. L. (2017). Conflict management and leadership competence of public school heads in Negros Occidental. Philippine Management Review, 25(1), 101–118.

Downloads

Published

2026-03-25

How to Cite

An Assessment on the Conflict Management Strategies of School Adminitrators at Parang East District – Division of Sulu: Teachers’ Perspectives. (2026). Journal of Education and Academic Settings, 3(1), 1-12. https://doi.org/10.62596/mhf93s65

Most read articles by the same author(s)

1 2 3 > >> 

Similar Articles

51-60 of 86

You may also start an advanced similarity search for this article.